GROUND HANDLING SERVICES
In aviation, the term “ground handling services” refers to the wide range of services provided to facilitate an aircraft flight or aircraft ground handling repositioning, flight permits, preparation for and upon conclusion of a flight which will include both customer service and ramp service functions.
Ground handling operations encompass all the services necessary from the time an aircraft lands to the time it takes off again. FIFAAIR aims to prevent ground damage, injury, and operational incidents from occurring, , It also handles representation, administration, supervision, load control, flight operations, and communications, cargo, and mail services, support services and security. In the area of representation, FIFAAIR can, for example, communicate with authorities in the name of an airline company.
We have a global ground handling agreements network with our professional and proactive local representatives across the globe. Our local representatives are always available to facilitate our valuable customer flights from arrival till departure; our professional flight operation team will continuously monitor the flights to ensure the finest quality of our services.
It also prepares and submits statistics and reports relating to each flight. Passenger services include the acceptance of incoming and outgoing passengers, this includes special provisions for VIPs, unaccompanied minors, and people with restricted mobility.